Review requests
Ask at the right moment after a completed service or order.
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For businesses with repeat customers, renewals, appointments, or ongoing relationships.
I connect customer events to approved check-ins, reminders, and review requests, with stopping rules when a customer replies or opts out.
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Clearly scoped. Respectful timing. Built and looked after by me.
An agreed customer event starts the right sequence: a purchase, appointment, anniversary, renewal date, or period of inactivity.
Messages use approved timing and language. Replies, exceptions, and sensitive conversations go to a person, and contact preferences are respected.
A completed order, appointment, renewal date, or inactivity period starts the workflow.
The workflow checks timing, status, and available contact preferences.
Your approved email or message goes out through the connected tool.
A reply, opt-out, or status change stops the remaining sequence.
Questions and exceptions are handed to the right person.
A focused system built around the agreed workflow.
Gmail / HubSpot / Shopify / Calendly / Google Calendar / Sheets / n8n
Don’t see yours? Ask. I’ll say plainly whether it is possible.
Ask at the right moment after a completed service or order.
Prompt customers before an agreed renewal date.
Send timely reminders and route changes.
Reconnect after an agreed period of inactivity.
We agree the build, expected running costs, and timing before implementation. Focused builds are commonly ready in about two weeks once access and copy are approved. I monitor the sequence, maintain its connections, and make agreed template or workflow adjustments as the business changes.
Earlier feedback received from a client project
“5 stars experience! With George you can be sure your project will be done on time and with quality!”
We define frequency, waiting periods, and stopping rules before launch so the sequence stays useful rather than noisy.
Yes. You approve the templates, timing, and customer events that trigger them.
The workflow uses the contact preferences available in the connected tools and stops where an opt-out is recorded.
Yes, when the relevant customer event and contact information are available in tools that can connect.
The automated sequence stops or pauses and the conversation is routed to a person.
A focused sequence usually takes about one to two weeks. More channels, customer segments, approval steps, or historical data can extend the timeline, which is agreed before work starts.
The estimate depends on the number of starting events, audiences, channels, messages, and systems involved. I review those details first and send a written scope without publishing a one-size-fits-all price.
Automation should not turn a customer relationship into a broadcast list. Consent, timing, relevance, and clear stopping rules are part of the workflow design.
I’ll reply within 24 hours with how I’d build it.